Intelligent service: Adapting to the new world of digital interactions
Hi Thomas,
Join this on demand discussion to learn how service organizations are adapting to survive in the face of the unprecedented disruption caused by the current crisis.
Access this webinar to join Oracle along with a panel of customer service experts from IAG and Sunshine Coast Council to discover:
The role of service in times of change: service driving business, new work environments and innovation of solutions addressing current challenges
Service as a differentiator: How to power an intelligent service strategy for a competitively differentiated service ecosystem
How these service organizations have transitioned their customer service delivery models to manage a deluge of service requests and inflated contact centres
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