Selasa, 18 April 2017

3 Sales Fights - Your white paper

Selasa, 18 April 2017
sales cloud 3 fights ipaper
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Thomas
Read this short iPaper and learn how Alignment, Productivity and Intelligence are the 3 Sales Fights you can't afford to lose.
sales cloud 3 fights ipaper
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What do the Analysts say?
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2016 Customer Experience Summit
2016 Customer Experience Summit

Hear what analysts from Ventana Research, Ovum, Nucleus research and Constellation Research had to say following Oracle's Customer Experience Summit in Las Vegas


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Jumat, 07 April 2017

Reminder: CX Webinar - 5 Fundamentals of a Smarter CX Strategy

Jumat, 07 April 2017
View this message in a Web browser
Oracle
Five Fundamentals of a Smarter CX Strategy
Want to keep your customers engaged and delighted?

Attend the webcast on 11th April 11:00 AM SG Time
Five Fundamentals of a Smarter CX Strategy
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In a data-driven world, customers expect a faster, more efficient and beneficial experience designed especially for them. Millennials and Gen Xers organically move from one communication channel to another and demand a seamless interaction with the brand of their choosing across different touch points. A consistent, relevant, and personalized experience is expected, and to do that organizations are implementing a Smarter CX Strategy.
 
Whether your business is B2C, B2B or a hybrid of both, you will learn the 5 Fundamentals of Smarter CX. New insights will be shared to help you better understand, engage and delight your customers on 11th April, 11 AM SG Time.
Featured Speaker
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Kristi Mansfield
Kristi Mansfield
Director CX and Transformation, APAC
Oracle
LinkedIn Profile
Biography: Kristi Mansfield works with Oracle’s customers, partners and the broader industry on the future of Customer Experience.  Named one of Australia’s 100 Women of Influence in 2015, Kristi is an industry leader and innovator on Customer Experience, big data analytics and entrepreneurship.  

Formerly the Managing Director of Fifth Quadrant, Australia’s leading Customer Experience Strategy, Design, Research & Analyst management consulting firm, Kristi has worked with some of the largest businesses and Government organisations across Asia Pacific on CX strategy and transformation.  In addition to leading a team of 25 CX strategy, research and human centred design consultants, Kristi led a number of Customer Journey Mapping and Customer Co-creation workshops for clients.  She also led Fifth Quadrant’s thought leadership program and worked with technology companies including LogMeIn, Salesforce, Oracle, Verint, Genesys and Interactive Intelligence to educate CXOs, CMOs and CIOs on the role technology plays to drive the future of Customer Experience.

Kristi has a Masters in Social Investment, is a published author and media commentator on Customer Experience, social investment and entrepreneurship, and serves on four boards.
5 Fundamentals of a Smarter CX Strategy
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Offer 11th April 2017
11:00 AM
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Registration is Open for Oracle OpenWorld San Francisco

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Oracle Openword
Registration Is Open For Oracle Openworld 2017
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Senin, 03 April 2017

Exclusive CX Webinar - 5 Fundamentals of a Smarter CX Strategy

Senin, 03 April 2017
View this message in a Web browser
Oracle
Five Fundamentals of a Smarter CX Strategy
Want to keep your customers engaged and delighted?

Attend the webcast on 11th April 11:00 AM SG Time
Offer
Register Now cta-arrow

In a data-driven world, customers expect a faster, more efficient and beneficial experience designed especially for them. Millennials and Gen Xers organically move from one communication channel to another and demand a seamless interaction with the brand of their choosing across different touch points. A consistent, relevant, and personalized experience is expected, and to do that organizations are implementing a Smarter CX Strategy.
 
Whether your business is B2C, B2B or a hybrid of both, you will learn the 5 Fundamentals of Smarter CX. New insights will be shared to help you better understand, engage and delight your customers on 11th April, 11 AM SG Time.
Featured Speaker
slab-hr
Kristi Mansfield
Kristi Mansfield
Director CX and Transformation, APAC
Oracle
LinkedIn Profile
Biography: Kristi Mansfield works with Oracle’s customers, partners and the broader industry on the future of Customer Experience.  Named one of Australia’s 100 Women of Influence in 2015, Kristi is an industry leader and innovator on Customer Experience, big data analytics and entrepreneurship.  

Formerly the Managing Director of Fifth Quadrant, Australia’s leading Customer Experience Strategy, Design, Research & Analyst management consulting firm, Kristi has worked with some of the largest businesses and Government organisations across Asia Pacific on CX strategy and transformation.  In addition to leading a team of 25 CX strategy, research and human centred design consultants, Kristi led a number of Customer Journey Mapping and Customer Co-creation workshops for clients.  She also led Fifth Quadrant’s thought leadership program and worked with technology companies including LogMeIn, Salesforce, Oracle, Verint, Genesys and Interactive Intelligence to educate CXOs, CMOs and CIOs on the role technology plays to drive the future of Customer Experience.

Kristi has a Masters in Social Investment, is a published author and media commentator on Customer Experience, social investment and entrepreneurship, and serves on four boards.
5 Fundamentals of a Smarter CX Strategy
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Offer 11th April 2017
11:00 AM
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Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States

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