Selasa, 07 November 2017

Empower Field Service with Predictive Analytics

Selasa, 07 November 2017
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Forrester reveals top 10 customer service trends
Smarter Field Service Management
The Moneyball Method of Field Service Management
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Dear Thomas,

Are you getting the most out of your field agents? Are they able to provide the service experience your customers expect?

This white paper demonstrates the metrics you must track, the application of performance pattern profiles for smarter field service management and how this approach can predict future field service events. 

The result? An unshakeable foundation for field service excellence: reduced costs, better customer service and the ability to scale quickly.

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