Kamis, 24 Agustus 2017

Can Virtual Experiences Replace Reality?

Kamis, 24 Agustus 2017
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Can Virtual Experiences Replace Reality
Can Virtual Experiences Replace Reality?
Coleman Parkes Research Report
Can Virtual Experiences Replace Reality
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Dear Thomas,

"Can Virtual Experiences Replace Reality?" explores the future role of humans in delivering Customer Experience.

The Coleman Parkes research findings uncover an imminent technological revolution and how innovations like Artificial Intelligence and Virtual Reality will reshape Customer Experience by 2020.

The report presents a guide for how to keep up with digital customers who increasingly favours self-service to human interaction.

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