Every day, your organization gathers and generates billions of bits and bytes of knowledge… from prospects’ interests to product benefits. The question is, what do you do with it?
Did you know?
80% would pay more for superior customer experience
Agents fail to correctly answer customer questions 50% of the time
Knowledge access can reduce case resolution time by up to 80%
Our white paper explores how you can use knowledge to provide a superior experience your customers will keep coming back for.
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