Can Virtual Experiences Replace Reality? Research Report

View this message in a Web browser Can Virtual Experiences Replace Reality? Coleman Parkes Research Report Read the Report “ Can Virtual Experiences Replace Reality?” explores the future role of humans in delivering Customer Experience. The Coleman Parkes research findings uncover an imminent technological revolution and how innovations like Artificial Intelligence and Virtual Reality will reshape Customer Experience by 2020. The report presents a guide for how to keep up with digital customers who increasingly favour self-service to human interaction.  Read the Report Modern Customer Experience in the Cloud

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